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Village N°1 Reine Fabiola
Professionalizing a social non-profit organisation to unlock growth and long term viability.
Company Profile
- Social non profit organization
- Focus on the social objective
- Fast growing commercial activities to serve the social objective
- Organization with a social spirit operating in a pure commercial environment among a lot of other commercial operators
Company challenge
- Turn around the organization to better coop with a economic environment
- Develop new innovative initiatives less pressured by competitors
- Push the organization to a higher level of professionalism
Our challenge
- Turn around the organization to better coop with a economic environment Clear out all logistical flows and calculate the inefficiencies
- Structure the organization in line with modern organizational principals without abandoning the social goal
- Assist the organization in its search for innovative business opportunities
Our approach
- Change the organization towards business units with full P&L responsibility for the different BU heads
- Align the articles of the association with the new business structure
- Develop new management control systems with budgeting and monthly KPI follow-up
- Temporarily take over of crucial management positions in order to allow incumbents to get familiar with the organization
- Bottom-up approach with different workgroup filled in with base staff from the organization itself
The results
- More than 5 new customers retained after a period of 6 months
- New organization structure fully implemented
- Full KPI system and budgeting implemented
