Cases
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Neckermann
Motivation on the work floor: Enhancing team-spirit and Continuous Improvement processing in a 24/24 - 7/7 environment
Company profile
- Major European post-order company
- Over 300 people on the work-floor
Company challenge
- Improve internal communication & process flows
- Enhance flexibility and agility in a demand driven market
- Be profitable in a strong competitive market situation
Our challenge
- Create uniformity and standard working methods in the different teams
- Install better KPI’s and visual management
- Train & coach the team-leaders in techniques of continuous improvement processing
Our practical coaching approach
- Choose a clear and well-defined global project
- Compose a well-balanced work group around the project
- Train the relevant CIP techniques to the group and coach the practical applications on the work floor
- Assist the work group in giving a presentation of their results and work-outs to the concerned management
- Assist the work group in giving info sessions to all concerned operators/departments of the validated results/changes/implementations
- Assist the implementations and assure the necessary follow-up
The results
- Global increase of motivation
- Active & positive change management
- Continuity in the CIP methods and techniques
- Global acceptance of KPI’s and visual management
